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Lyra Casino Review

Lyra Casino has been around for just a few months now but you'd be forgiven to think it's one of the established online slots sites in Canada. The online gambling operator boasts an impressive catalogue of games from 50+ different developers, with some of the big names running the show including Microgaming, Pragmatic Play, NetEnt and Evolution Gaming.

While its website interface offers little to write home about, players can relish in the enticing Lyra Casino bonus as well as 2500+ slots, casino, live casino games and table games like blackjack and roulette.

Review results

Lyra Casino Slot Game Selection

Slot games form the core of the Lyra Casino game selection. Here, you will find more than 1000 slots titles, with notable mentions including Gonzo's Quest, Guns N Roses, Euphoria, Mega Rise, Hotspin, Narcos and Aztec Gold Megaways. New online slots from each of the top providers are added on a regular basis, so the collection is expanding rapidly.

Does Lyra Casino Offer Progressive Jackpot Slots?

You won't find a dedicated jackpot category on the website. However, a quick search brings up over 60 jackpot titles from providers such as NetEnt, GameArt, Mircogaming and Red Tiger.

Of these titles, only a handful are progressive jackpots and they include Mega Moolah, Sisters of Oz: Wowpot and Sherlock.

Unlike many established online casinos, Lyra does not indicate the amounts for each progressive jackpot on their website unless one is logged in. Similarly, they do not share their pay-out rates on their website unless requested on a personal level. We requested them and found out their pay-out rates hovered at around 96%.

Can Players Demo The Slot Games For Free?

Yes! All games on Lyra Casino are free to play on demo mode even to unregistered users. If you are new to online casinos and are looking to learn the ropes, this is the place for you.

Slot Game Providers and Software

As we mentioned, Lyra Casino plays host to 50 world-leading game providers. Some of the popular names include Netent, 1x2 Gaming, Betsoft, Bigtime, Pragmatic Play, Red Tiger and Microgaming. The Lyra gaming platform also offers a selection of live casino games by Evolution Gaming.

Lyra Casino Design & User Experience

Do not expect anything fancy or extraordinary when you visit Lyra Casino's website. The site has a simple design with a starry night background.

Players can navigate to their desired section using the navigation panel at the top left of the page or by using the search function. The search function provides a more efficient way of navigation although it requires you to know the names of games.

The registration process is straightforward. The 3-part process should take no more than 2 minutes to complete.

To get started, click on the 'register button', fill in your email address, password, phone number and confirm your age to complete the first part. On the next page, you will be prompted to fill in your name, sex, date of birth, address and country.

Once you've provided the above information and clicked 'Register', a message will be sent to your phone with a confirmation code to complete the registration process. After that, you simply make a deposit using your preferred payment method, and start claiming your casino bonuses!

Lyra Casino's Mobile Experience

Although Lyra Casino doesn't have a dedicated iOS or Android application, it’s still worth considering for mobile casino slots fans. Users can enjoy a seamless experience on mobile, thanks to an optimized website. Nothing is lost when transitioning from desktop to mobile view as all crucial functions and features are been maintained.

A clever drop-down menu on the page's header allows you to navigate across all the game lobbies. The only section not included in the mobile site is the provider's information, which bears no effect on the overall gaming experience.

Deposit and Withdrawal Options at Lyra Casino

Lyra Casino offers multiple deposit and withdrawal methods to suit the needs of all players, so the casino should support your favourite payment option. Some of the popular options available include Skrill, Neteller, Mastercard, Visa, Rapidtransfer, Paysafecard, Ecopayz, JCB, Coinspaid, Ezee Wallet and Bank transfer.

The minimum withdrawal amount is set at $50 while the minimum deposit is $20. Of the many casinos we've reviewed before, Lyra has one of the highest minimum deposit and withdrawal limits.

We tested a few banking options available on the site and found out the following:

  • For verified users, withdrawals requests take between 1-3 business days to get processed. The process takes longer for users who have not submitted all the required verification documents.
  • Depending on your selected method, funds may take between 1-5 days to reflect in your account.
  • Deposits are instant.
  • The maximum withdrawal amount is set at $5,000 a week and $20,000 a month.

Lyra Casino's Exclusive Slot Bonuses and Promotions

Despite having only two main bonus programs, Lyra Casino serves its users an enticing promotion deal with lenient wagering requirements on all casino bonuses.

A generous welcome bonus awaits you upon making a first deposit of at least C$20. You must wager the bonus funds plus the deposit 30x to convert them into real money that can be withdrawn. All games except live casino and table games contribute 100% to the wagering requirement.

On top of the welcome bonus, there is a daily 10% cashback on non-performing wagers. This bonus does not have a wagering requirement and is credited to active accounts. Wagers placed on slot games alone qualify for the 10% cashback. The 10% daily bonus cashback has a validity period of 7 days.

VIP & Loyalty Programs

At the time of this writing, Lyra Casino did not run any VIP or loyalty programs, but we hope it's in the pipeline.

Customer Support & Security

Lyra Casino's Achilles heel is its customer service. First, they do not run a 24-hour service like most of its counterparts. Contact methods are limited too.

There are two ways to reach their customer service desk: by a live chat service embedded on their website and via email on [email protected] Both desktop and mobile users can access the live chat option with ease.

Based on our experience, expect a delay of 3-10 minutes when engaging the support team on live chat. Emails are responded to within 12-24 hours of sending requests.

On security, Lyra Casino uses a 256-bit SSL digital encryption technology to maintain the integrity of its client's data. You also have nothing to worry about concerning the authenticity of the operator as it is duly licensed by the Government of Curacao.

Responsible Gambling

Right from the onset, Lyra Casino puts clear its intent on promoting responsible gambling by discouraging underage gambling. Every registered player is required to present proof of age when they join.

Further, the platform partners with organizations that promote responsible gambling such as Gambling Anonymous, Gamcare and Be Gamble Aware.

Pros & Cons

ProsCons
Wager free cashback Limited customer support
Extensive game library No VIP program
Plenty of payment options

Conclusion

Lyra Casino has not been around for long but they are claiming their spot among the big players, thanks to their fantastic bonuses and a rich games catalogue. While there is a lot of improvement to be done especially in the area of customer support, we think Lyra Casino is headed in the right direction.

Lyra Casino FAQ

Is Lyra Casino legitimate?

Lyra casino is a legitimate platform as it is licensed and controlled by Gaming Curacao. The body which is under the government of Curacao, is mandated to license online casinos that operate beyond its borders.

What is the typical withdrawal time from Lyra Casino?

Most withdrawals at Lyra Casino take between 1-7 days to complete. Withdrawal requests take between 1-3 days to be processed while it takes an additional 1-5 days for your funds to reach your account.

How do I claim my bonus from Lyra Casino?

Bonuses at Lyra Casino are credited automatically once a player meets all set conditions. Lyra Casino does not require players to use promotional codes.

Who owns Lyra Casino?

Lyra Casino is owned and operated by DMG solutions B.V., a company incorporated in Curacao and licensed by Gaming Curacao.

Is the Lyra Casino app worth using?

Lyra Casino does not have a mobile application but provides the same experience to mobile users as desktop users through their optimized website.

Support and Contact Information

Deposit and Withdrawal Options

InteracVISAMasterCard

Address

Voukourestiou
25
Neptune LimassolHouse
1st floor
Office 11
3045
Limassol

Website Address

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